No. Your security software that you are running on your computer will pick up that NetParent is a filtering application. When confronted with a notification from your security application, you should allow the Netparent application, to function properly

Yes. NetParent allows you as main account holder to load the NetParent notification platform on three computers within your home.

It is the discretion of you as parent, to inform your child or not.

The first step will be to complete the mobile number to which you will require the sms notifications to be sent by completing the “Account Settings” page “Mobile Number” (Illustration 8).
It will also be required to complete the e-mail address to which you will require the notifications to be sent by completing in the area provide “E-Mail Addresses:” (Illustration 8)
You can send a test sms by selecting “Test SMS” (Illustration 14) provided that you have submitted your mobile/cellular telephone and/or a test e-mail by selecting “Test E-Mail” (Illustration 16)
You have the option to choose either the SMS (Illustration 31) or the e-mail notification (Illustration 32) or both simultaneously. The words, numbers, symbols, web address or phrases entered into your customized dictionary (Illustrations 22-26) will be notified via these mediums when triggered. It is important that the boxes are ticked to be activated.

To be able to monitor TCP traffic on the Internet and to send e-mial notifications, the Interent Adaptor should be configured. Please follow the instructions as per (Illustrations 4, 5 & 6) where you will be required to select “Set-up”, “Detect Internet Connection” and then click “OK” to detect your internet connection. Please remember to click the "Detect Internet Connection" if you have changed your internet type, for example, from an ADSL to Wireless connection. This is to ensure that NetPARENT can identify the adapter to be monitored.

*Please note* NetPARENT version 1.1.3.9. might not detect the internet monitor, fail to configure the internet adapter, fail to pass captured packets to an application for network monitoring and analysis or will not be able to notify on predetermined triggers on TCP/IP traffic due to the following reasons:
- The technology (driver) and hardware (wireless card) of the computer is outdated and results in certain limitations/driver limitations.
- The user is on dail-up connection.
- The user is using a 3G card that will currently be identified as a dial–up connection that is not yet compatible with the NetPARENT application settings. This feature is currently being addressed.
- Existing NetPARENT application not shutdown while updating to a later version.

In the unlikely event of a notification failure, please click on the button “send info to support” (Illustration 35-38). Our support team will then be able to analyze the activities log and give you feedback.
Please remember that you will not receive a sms-notification in the event of sms credits being exhausted or if the notification activation boxes have not been ticked (Illustrations 28 & 29).
You will not receive an email-notification in the event of the internet connection being down, dysfunctional or if the notification activation boxes have not been ticked (Illustrations 28 & 29).
You will also not receive any notifications if the Triggers (Illustrations 19 & 20) have not been activated.

In the unlikely event of a pre-chosen word, web address or phrase being repeatedly notified via SMS or e-mail, then the following options should be considered:
Remotely lock your computer by replying “yes” to the NetPARENT notification SMS, received on your mobile phone.
You can consider adjusting the notification delay time frame (Illustration 33 & 34) This will allow you to manage the time intervals (0-30 minutes) between notifications.
It is also possible that you have activated the same e-mail address as the computer from which the trigger has been sent and it advisable to redirect such notifications to a computer that is used by your self as a monitor and not being monitored. Alternatively you can Deactivate NetPARENT” (Illustration 43) or “Shutdown NetPARENT” (Illustration 42)

NetPARENT cannot be deleted or uninstalled while the application is running. NetPARENT needs to be in “shutdown mode” (Illustration 42) to be able to uninstall.
Please take note that no program or application can be 100% protected against being uninstalled by another person without the consent of the registered account holder and it is your duty to ensure that the application is enabled.
NetPARENT is always activated by default once the computer was started or when the password has been entered when prompted.

It is your responsibility to configure your security software to exclude NetPARENT (WinPCap) from such scans.
There is a possibility that your security software might detect WinPCap (Winpcap is a library that listens to network traffic) and this application forms and integral part of the NetPARENT application and should therefore be allowed.

- First select the “Triggers” button (Illustration 21) to gain access and select “Dictionary”.
- Choose the topic (Illustration 22) where you would like to store the specific entry.
- Click on the specific topic( Health, Morality, Violence & General) to add or delete entries. Please note that you have to click the “Add” button that will be followed by a submission window where you can type the entry (Illustration 23 – 26).
- You can choose to add the entry by clicking the “OK” button or cancel by using the “Cancel” button.
- Any entry can be removed by following the same procedure, by using the “Delete” button.
- Click “OK” button to save changes.

Please be aware that all the entries/words, web address or phrase in your customisable dictionary will be triggered and a notification(s) will be sent with the following actions:
• Any dictionary words/numbers, web address or phrase entered as a keystroke on your computer.
• Any dictionary words/numbers web address or phrase present in an e-mail body text or the World Wide Web Browser.
• Due to the design of the application, any words or characters (alpha, numeric or alphanumeric) will be triggered and notified provided the specific monitor has been set (Illustration 28-32) through keystrokes and internet traffic that is currently present on your computer./p> Character samples:
• www.noname123.co.za/.com/
• +27123456789
• Slang or street language (e.g.: howdy)

*Please note that the four existing words in the dictionary when installed, only acts as samples, and should be removed, if not deemed appropriate.

The four categories in the dictionary were designed to only act as guideline for you as parent or user when addressing certain issues on the Parent Indaba website to be launched soon.

The NetPARENT application has a built-in notification counter (not visible on the interface) that will contact you (via e-mail) when you have used the SMS’s that were included in the original monthly purchase of the application. You can purchase additional SMS’s online directly form NetPARENT or your specific participating Internet Service Provider.

Please press Ctrl+Alt+n to access the NetPARENT application and submit your password to gain access or select the desktop icon.

When launching NetPARENT, click on your NetPARENT desktop icon. You will need to submit your pre-chosen password.
To disable your NetPARENT application, click on the QUIT button on your NetPARENT user interface after submitting your password.
You will reactivate the application by clicking the NetPARENT desktop icon again and submitting your password.

When a submitted word, web address or phrase, have been triggered, you will receive a SMS notification if you have selected the SMS trigger option on your NetPARENT application. (Illustration 31)
It will read for example: “NetPARENT Internet trigger: “suicide” under the topic “Violence”. Reply YES if you want to lock your computer.”
By replying “Yes” to this SMS on your cellular/mobile phone, your computer will be locked remotely. You will receive an SMS confirming this: “Thank you request for locking your PC has been granted”.
The user on the locked computer will not be able to access the application or any of the computer’s functions without the remote activation via SMS. (Illustration 47)
You can unlock the locked computer by replying “Open” to the locked confirmation SMS received. You will receive an SMS confirming this: “Thank you request for un-locking your PC has been granted” or you can enter the password.
*Please note that in the case where you are running NetPARENT on more than one PC in your house, you will block/unblock only the PC that activated the trigger when exercising your remote block/unblock option.*

Some operating systems do not allow the Alt symbol insert functions while NetPARENT is running.
Close NetPARENT when you encounter this problem, and remember to re-activate your NetPARENT application when you leave your computer.